What is the call success assessment service?
In order to maximize the efficiency of the business’s advertising campaigns and to get a clear picture of those elements that work and those that don’t, you can use PayCall’s call success assessment service – a user friendly management system for monitoring and tracking your business’s incoming calls. The system allows business owners to track all calls, carry out marketing analysis and get real time, on-line updates.
What are the advantages of the call success assessment service?
The main advantage of the service is access to data indicating the effectiveness and success of advertising campaigns. This provides the business with valuable information that can be used to expand the customer base, increase revenues and gain a significant advantage over the competition.
Who is the service designed for?
If you have your own business, run a company, are self-employed or an entrepreneur who places ads in a variety of locations to attract new customers and increase income, then it’s important that you use the call success assessment service. Using it, you’ll be able to assess which of your ad channels is the most efficient and successful and which media type is worth investing in.
How does it work?
As a client, you are provided with virtual telephone numbers for use in various media channels. Each virtual number is linked to one or a number of call destinations. All incoming calls to a virtual number (whether answered or not) are logged by the management system. The system also provides a number of vital services including: statistical reports based on a wide range of criteria, call recording, uploading sound files to the caller or call receiver, email alerts regarding unusual activity on the lines, updates via SMS or email about all answered or unanswered calls, interfaces with external systems (Lead generation and CRM systems) and more.